How to get basic information from Graid log collection tool(Linux)?#

How to get basic information from Graid log collection tool(Linux)?#

Environment

RAID Model: All

Host Hardware: All
Operating System: Linux 

Issue

This script collects config and logs information that graid support requires to troubleshoot issues effectively. 

Resolution

1. Download the log collection script and make it executable: 
```sh
chmod +x ./graid_log_script_0.0.11.sh
```
2. execute the log collection script on the machine and it will generate a "graid_log_[timestamp].tar" file and a log_folder named "logs-[YourHostName]-timestamp"
```sh
bash graid_log_script.sh
```
example pic:


3. upload the tar file to the ticket

4. Open the file which named "basic.log" under the "logs-[YourHostName]-timestamp" folder


5. basic.log show all basic information we need, please fill it into the ticket.





































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