How to get basic information from Graid log collection tool(Linux)?#
Environment
RAID Model: All
Host Hardware:
All
Operating System: Linux
Issue
This script collects config and logs information that graid support requires to troubleshoot issues effectively.
Resolution
1. Download the log collection script and make it executable:
```sh
tar -xf graid_log_script.tar.gz
chmod +x ./graid_log_script_0.0.11.sh
```
2. execute the log collection script on the machine and it will generate a "graid_log_[timestamp].tar" file and a log_folder named "logs-[YourHostName]-timestamp"
```sh
bash graid_log_script.sh
```
example pic:
3. upload the tar file to the ticket
4. Open the file which named "basic.log" under the "logs-[YourHostName]-timestamp" folder
5. basic.log show all basic information we need, please fill it into the ticket.
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