License Un-Binds from Graid Card After a Hard Power Event in Windows
Environment
RAID Model: SR-1000, SR-1001, SR-1010
Host Hardware: AMD, Intel
Operating Systems: Microsoft Windows
Issue
After successful application of the SupremeRAID license key, then a system power down event, the license can lose its bonding with the Graid card. This issue does not occur with standard reboots/restarts of the system.
Resolution
Ensure the host BIOS bifurcation setting is not enabled for
the slot where the Graid card is physically installed.
Graid requires that the card
be plugged into a full PCIe 3.0, 4.0 x16 slot for reliable and optimal performance.
e.g. - Incorrect
e.g. - Correct
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