Welcome to the Graid Community! π
Weβre excited to have you here! This community is a place for users, partners, and storage enthusiasts to discuss Graid solutions, share best practices, and troubleshoot issues together. Whether you're working with SupremeRAID SR Series, SupremeRAID SE Series solutions, this is the perfect space to exchange knowledge and collaborate with others.
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Ask and answer technical questions
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Share your deployment experiences and performance benchmarks
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Stay updated with the latest announcements and releases
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Suggest new features and improvements
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Connect with other professionals in the industry
If you encounter any technical issues and need to submit a support ticket, please collect and attach the necessary logs to help us diagnose the issue faster.
Note: Before submitting a ticket, please ensure that you have collected the necessary logs. You can use Graid's log collection tool to gather the required information. Refer to the links below for both the log collection script and knowledge base (KB) instructions:
Upload file form:
Ticket Attachments Collector Form
Log Collection Tool:
Knowledge Base (KB) Articles:
Providing these logs will help our support team resolve your issue more efficiently.
Feel free to start a discussion, ask questions, or share your experiences. We look forward to growing this community with you! π
Graid Support Team