Management Console not accessible

SupremeRAID Management Console not accessible from a remote host after Graid Install

Environment

RAID Model: SR-1000, SR-1001, SR-1010

Host Hardware: AMD, Intel

Operating Systems:  Linux

 

Issue

After a successful install, the Graid Management Console is not accessible from a remote host.  A common features of many Linux distributions is that a firewall is enabled by default.

 

There may be other connectivity issues that this article does not account for such as additional firewalls between the server and the remote host, network restrictions/ rules set on networks/ vLANs, and other restrctions. 

 

Resolution

Opening the firewall for the management console requires running a few commands.

 RHEL/ Rocky/ openSUSE/ Fedora


sudo firewall-cmd --zone=public --add-port=50060/TCP --permanent

sudo firewall-cmd –reload

  

Note:  the port is the default.  If you have changed it from the default, use that number instead.

The “--permanent” flag makes the change permeant after a reboot

The reload command restarts the firewall and ensures the change is loaded.  Some environments MAY require a reboot to take effect.

 

Other Linux distributions may have commands that differ slightly.


    • Related Articles

    • Offline install SupremeRAID driver#

      Environment RAID Model: SR1000 or SR1010, SR1001 Host Hardware: Intel, AMD Operating System: Linux RPM base(Alamlinux, CentOS, RHEL, Rocky, Oracle Linux) Issue When users need to install the SupremRAID driver but cannot connect to the external ...
    • [Linux] How to Resolve Graid Driver Failure After NVIDIA Upgrade#

      Environment RAID Model: SupremeRAID™ SR1000 / SR1010 / SR1001 Host Hardware: all server (x86, Intel/AMD platform) Operating System: Linux SupremeRAID™ Version: all NVIDIA Driver : 570.124.04 (CUDA 12.8) [Default version] NVIDIA Driver : 580.65.06 ...
    • Offline install SupremeRAID driver(Ubuntu)#

      Environment RAID Model: SR1000 or SR1010, SR1001 Host Hardware: Intel, AMD Operating System: Linux Deb base(Ubuntu) Issue When users need to install the SupremRAID driver but cannot connect to the external network. Resolution Prepare an environment ...
    • Graid Performance Benchmarking 2025 - Linux #

      Environment RAID Model: All Host Hardware: AMD/Intel Operating System: Linux Storage Performance Testing on Linux This document provides quick and straightforward instructions for performing storage performance testing using the FIO benchmarking tool ...
    • [Linux] Controller Shows "MISSING" After License Application#

      Environment RAID Models: SupremeRAID SR-1000, SR-1010, SR-1001 Host Hardware: Any Operating System: Linux Issue On certain Linux systems, after applying the SupremeRAID license, the controller may be reported as "MISSING" in the output of graidctl or ...