Troubleshooting & FAQs
[Linux] Dell PowerEdge Servers Run Fans at Maximum Speed Due to PCIe Thermal Policy
Environment Item Details Server Platform Dell PowerEdge XE7745 RAID Card SupremeRAID™ SR1001, SR1000, SR1010 GPU NVIDIA T400, NVIDIA T1000, NVIDIA A2000 Management Interface Dell iDRAC Operating System Linux (distribution independent) Issue / Symptom ...
How to Calculate Effective SM Usage for SupremeRAID™ AE
Summary This article explains how to calculate the effective Streaming Multiprocessor (SM) usage of SupremeRAID™ AE workloads on Linux systems using NVIDIA DCGM and OpenCL (clinfo) tools. This method helps administrators understand the actual GPU ...
How to Configure LUKS Encryption on SupremeRAID Virtual Devices
Environment RAID Model: All models Host Hardware: AMD/Intel Operating System: Linux (Ubuntu/CentOS/RHEL) SupremeRAID Driver: 1.7.x and later versions Description This article describes the procedure to encrypt a SupremeRAID Virtual Device (VD) using ...
[Linux] graid-mgr Fails to Start with “error while loading shared libraries: librrd_graid.so.8”
Environment Product: GRAID SupremeRAID Component: graid-mgr (GUI Service) Operating System: Linux (RHEL / Rocky / Alma / Ubuntu compatible) Installation Type: After graid-mgr installation Issue After installing graid-mgr, the service fails to start. ...
[Linux] Black Screen After Reboot When Installing NVIDIA Driver on Rocky Linux 10 / RHEL (Wayland Enabled)
Environment Operating System Rocky Linux 10 RHEL 9.4+ / 10 Other RHEL-based distributions with Wayland enabled by default GPU NVIDIA GPUs Display Server Wayland (default) GDM display manager Issue After installing the NVIDIA driver (either directly ...
[Linux][2.0] Physical Drive Becomes Missing After Drive Group Creation on Intel P4510 or other Gen3 SSDs
Environment RAID Model: SupremeRAID SR1000 / SR1010 (and related models) Operating System: Linux (RHEL / Rocky / Alma / Ubuntu supported distributions) SupremeRAID Driver Version: Linux Driver 2.0 SSD Model: Intel P4510 Other PCIe Gen3 NVMe SSD Issue ...
MicroK8s GPU Validator CrashLoopBackOff when Using Graid (SupremeRAID) Cards
Environment Kubernetes distribution: MicroK8s (with the gpu addon) GPU Management: NVIDIA Device Plugin for Kubernetes + NVIDIA GPU Operator Hardware: Systems with both Graid (SupremeRAID) cards and NVIDIA GPUs installed CUDA Toolkit version: 12.8.x ...
Enable crash dump - Windows (Latest)#
Environment RAID Model: SR1000 and SR1010 Host Hardware: AMD & Intel Operating System: Windows Server Issue On occasion it is necessary to enable the collection and retention of specific logs which are not collected by default. These logs help with ...
[Linux] How to Resolve Graid Driver Failure After NVIDIA Upgrade#
Environment RAID Model: SupremeRAID™ SR1000 / SR1010 / SR1001 Host Hardware: all server (x86, Intel/AMD platform) Operating System: Linux SupremeRAID™ Version: all NVIDIA Driver : 570.124.04 (CUDA 12.8) [Default version] NVIDIA Driver : 580.65.06 ...
[Linux] OS booting got the error message after GPU DMA allocated
Environment RAID Model: All Supreme RAID models Host Hardware: AMD/Intel Operating System: Linux SupremeRAID Driver: 1.3.x and later versions Description A known issue exists with the NVIDIA driver in older kernel versions, such as Ubuntu 20.04. ...
Resolving GPU Allocation Issues for Xorg in Multi-GPU Systems
Environment RAID Model: SR1000 or SR1010 etc Host Hardware: AMD/Intel/Supermicro model etc Operating System: Linux Issue Xorg is defaulting to SupremeRAID card instead of user's GPU for display output. Example: Users may find that the Xorg server ...
Resolving Graid Service Startup Issue on Systems with NVSwitch/NVLink GPUs#
Environment RAID Model: SR1000 or SR1010 etc Host Hardware: AMD/Intel Operating System: Linux (Ubuntu/RHEL based/Suse) Issue On systems equipped with NVIDIA NVSwitch or NVLink GPUs, the Graid service (graid) fails to initialize and start properly. ...
Why GPU Utilization Remains at 100% with SupremeRAID#
Environment RAID Model: All the SupremeRAID model Host Hardware: AMD/Intel Operating System: All Issue Always see the GPU utilization keep 100% once SupremeRAID running. Resolution The SupremeRAID driver behavior of maintaining 100% GPU utilization ...
[Windows] Graid VD device initialize time too long (about 50s) during system reboot#
Environment RAID Model: SR1000 or SR1010 etc Host Hardware: AMD/Intel/Supermicro model etc Operating System: Windows Server 2019 and 2022. Issue The Graid's disk needs to take over 50 seconds to present to the system. Resolution 1. When Windows boots ...
How do I expand the storage pool or volume capacity#
Environment RAID Model: SR1000 or SR1010, SR1001 Host Hardware: Intel, AMD Operating System: Linux Issue User would like to expand the Volume or storage. Resolution 1. Set up the LVM with SupremeRAID solution wit original size. # graidctl c pd ...
How to Configure Proxmox with SupremeRAID RAID as a Datastore for Virtual Machines #
Environment RAID Model: All Supreme RAID model Host Hardware: AMD/Intel Operating System: Linux Proxmox Description Virtualization has become an essential tool for modern computing, enabling multiple virtual machines (VMs) to operate on a single ...
How to Configure QEMU with SupremeRAID RAID as a Datastore for Virtual Machines #
Environment RAID Model: All Supreme RAID model Host Hardware: AMD/Intel Operating System: Linux RHEL QEMU Description Virtualization has become an essential tool for modern computing, enabling multiple virtual machines (VMs) to operate on a single ...
How to Configure Hyper-V with SupremeRAID RAID as a Datastore for Virtual Machines #
Environment RAID Model: All Supreme RAID model Host Hardware: AMD/Intel Operating System: Windows Server 2019 and 2022 Description Virtualization has become an essential tool for modern computing, enabling multiple virtual machines (VMs) to operate ...
Understanding the 'Buffer I/O error' Message During CentOS 7.9 Boot-Up#
Environment RAID Model: all Graid card Host Hardware: every platform Operating System: Linux CentOS 7 Issue When booting up a CentOS 7.9 system, users may encounter an error message that reads "Buffer I/O error on dev [gpdXn1], logical block 0, async ...
How to get basic information form Graid log collection tool(Windows)?#
Environment RAID Model: All Host Hardware: AMD/Intel/Supermicro model etc Operating System: Linux Issue This script collects config and log information that graid support require to be able to troublshoot issues effectively. Resolution 1. Download ...
How to get basic information from Graid log collection tool(Linux)?#
1. Download the log collection script and make it executable: ```sh https://download.graidtech.com/misc/tools/graid_log_collector/linux/graid_log_script.tar.gz tar -xvf graid_log_script.tar.gz cd graid-logs-tool/ ``` 2. execute the log collection ...